Privacy Policy

Effective Date: 02/04/2026

FlowerCenter (“we”, “our”, or “us”) operates the FlowerCenter CRM application for internal business and customer relationship management purposes in the United Arab Emirates. This Privacy Policy explains how we collect, use, store, and protect information when you use our application and related services.

1. Information We Collect

We may collect and process the following types of data:

  • Email address
  • Full name
  • Phone number
  • CRM lead and customer data entered into the app
  • Push notification tokens used to deliver alerts and notifications
  • Quotation, pricing, and product-related data where applicable

2. How We Use Information

We use collected data for the following purposes:

  • To create and manage user accounts
  • To operate the CRM system and manage leads, customers, and follow-ups
  • To send push notifications and in-app alerts relevant to account activity
  • To manage quotations, pricing workflows, and product records where applicable
  • To improve application performance, security, and reliability
  • To maintain internal business records and workflows

3. Data Sharing

We do not sell personal data. We may share data only with service providers and infrastructure partners required to operate the application, such as authentication, database, hosting, and notification delivery providers.

4. Data Storage and Security

We take reasonable technical and organizational measures to protect data against unauthorized access, loss, misuse, or alteration. However, no system can be guaranteed to be 100% secure.

5. Push Notifications

FlowerCenter CRM may use push notifications to inform users about assignments, reminders, follow-ups, and other account-related activity. Device push tokens are stored only for notification delivery purposes.

6. Data Retention

We retain account and CRM-related data only as long as necessary for operational, legal, or business purposes. Some records may remain in our systems where required for internal recordkeeping, auditing, or legitimate business needs.

7. Account Deletion

Users may request deletion of their account through the application, where available, or by contacting us through the website listed below. Deleting an account may remove access to the application, while certain business records may be retained if necessary for legitimate operational, legal, or compliance purposes.

8. Your Rights

Depending on applicable law, you may have rights related to accessing, correcting, or requesting deletion of your personal data. You may contact us to make such requests.

9. Children’s Privacy

FlowerCenter CRM is not intended for children, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

11. Contact Us

Company Name: FlowerCenter
App Name: FlowerCenter CRM
Website: https://flowercenter.ae
Country: United Arab Emirates